Secure UICC Corp

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Secure UICC Corp

Secure UICC CorpSecure UICC CorpSecure UICC Corp
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Secure UICC Corp

TERMS AND CONDITIONS

 1. Activating Your Service 

To use Secure-UICC Service, you must first purchase a Secure-UICC SIM Kit (“SIM Kit”) that can be used to activate a phone that is compatible with Secure-UICC Service under the Keep Your Own Phone program. At the time of purchase, you may be charged applicable taxes, fees or surcharges set by federal, state or local governments. To activate your phone, you must also purchase and redeem a Secure-UICC wireless plan (“Plan”). For more information about our Plans, see Section 3, below. 

You may activate your Service by calling our Customer Care Department from a phone other than the one you intend to activate. If you have purchased a SIM Kit to activate your own phone, follow the instructions that came with the SIM Kit to activate your Service. When you activate your Service, you will be provided with a telephone number unless you elect to transfer or “port-in” an existing telephone number you are using with another provider. In certain instances, you may not be able to transfer your existing telephone number for reasons outside of our control. Please note that you have no ownership rights to any telephone number, IP address or any other identifier associated with your wireless service, and you acknowledge and agree that we may change any such number, IP address or other identifier associated with your Service at any time without prior notice to you. 

When you activate the Service, you will have the option of registering with us and creating an account (“Account”) by providing your name, address, email address, Account PIN, and alternative contact telephone number. If you elect not to register at the time of activation, we may not be able to authenticate you as the valid customer, and you may not be able to obtain copies of your call detail records except upon service of a valid subpoena or a court order. If we are unable to authenticate you, you may lose access to your account. 

Secure-UICC Service can only be activated where Secure-UICC Service is offered and supported by Secure-UICC. The wireless telecommunications networks used to transmit the voice, text, and data services that support the Service offered by Secure-UICC are owned and operated by licensed commercial mobile radio service providers (“Carriers”), and not Secure-UICC. 

All aspects of the Service, including Plan rates, offerings, features, functionality and other product specifications, are subject to change without notice or obligation. All talk and standby times are quoted in digital mode and are approximate. Plans have no cash value and are non-refundable. Plans cannot be transferred to another account, nor can they be used with or transferred to another brand-owned or another wireless service provider. No refunds or discounts will be given for (i) unused Service that expires after your Service End Date; (ii) unused Service if your Phone is lost or stolen; or (iii) Plans purchased that are not compatible or supported by your Phone. 

2. Termination of Service 

Either party may terminate this Agreement at any time. Termination of this Agreement will result in the immediate termination of your Service which may be reactivated if you elect to do so, subject to the acceptance of the then-current Terms and Conditions for Service at the time of such reactivation. Any Service which remains unused at the time of termination cannot be refunded or transferred to another person. 

We may terminate this Agreement at any time without notice if we cease to provide Service in your area. We may interrupt, suspend, cancel, or terminate your Service without immediate notice to you for any conduct that we believe violates these Terms and Conditions, including, but not limited to, the following: 

(a) using or directing abusive, vulgar, derogatory, intimidating, or harassing language or conduct towards a Secure-UICC representative, officer, employee, agent, or authorized retailer. 

(b) using your Service for any unlawful, fraudulent, or illegal purpose. 

(c) using your Service in any way that adversely affects the Service or the Carrier’s network. 

(d) violating any term or condition contained in this Agreement. 

Any term or provision of this Agreement which by its context is intended to apply after termination of the Agreement will survive, including any limitation of liability, disclaimer of warranties, dispute resolution procedures, restrictions with respect to the use of a Product or Service and our Limited Warranty, Return Policy, and Privacy Policy. 

3. Secure-UICC Plans 

Your phone will only have Service after you have purchased and redeemed a Plan and so long as you have service days left on your Plan cycle. With the exception of yearly plans, all Plans offered are on a 3-month plan cycle where a month equals 30 days. You will have Service under your Plan so long as you do not reach your maximum allotment of minutes or data (to the extent they are capped) and so long as you have Service Days left on your plan cycle. The Services that come with our Plans (e.g., talk, text and data) vary and change from time to time. For the latest information about our Plans, including any limitation that may apply, please call Customer Care. 

4. Using Your Service 

Service Days. Once you start a new Plan cycle, you will lose any unused minutes, data, and Service Days remaining under your current Plan. You will not receive a refund or credit for any unused minutes, data or Service Days once you begin a new Plan cycle. 

Service End Date. To keep your Service active, you must purchase and redeem a Plan prior to your Service End Date. If you purchase a Plan at a retail location, your Service Card will contain a PIN that you must redeem to activate your Service. Your Service End Date is the last day of your Plan cycle and is determined by the date on which you activated your Service by redeeming a Plan with the day of activation being deemed day 1 of your monthly plan cycle. If you fail to redeem a new Plan prior to your Service End Date, your Account will be deactivated on your Service End Date and, if applicable, you may lose your phone number(s). To prevent this from occurring, please keep your Service active by purchasing and redeeming a Plan before your Service End Date. If your Account is deactivated, it may be reactivated by purchasing and redeeming a new Plan.  Your day of activation is deemed effective as of 12:00 AM on the day you activate service regardless of the time you actually activate your service. This may result in a partial day of service being deemed a full day of service provided. 

If you are renewing your Service online or enrolling in Auto Pay and you have multiple lines in your Account with different Service End Dates, your Account will be prorated on the earliest Service End Date. The line with the earliest Service End Date will renew on its regular date and extend your Service for that line for the next month. Your additional lines (lines 2-5) will be charged a lesser, prorated amount that will cover the period (less than the full month) until the first line’s Service End Date. In the next Plan cycle, all lines will renew Service on the same date. 

Please note that if you elect to transfer or “port out” your telephone number to another provider, you will need to have available the Number Transfer PIN that we provide you, plus certain account information. Once your phone number is transferred, your Secure-UICC Service will be deactivated immediately and you will lose any unused Service days remaining in your Plan. For assistance with this process, please contact Customer Care via any of our available channels. 

Secure-UICC Auto Pay: If you wish to purchase Plans on a recurring basis, you may enroll in Auto Pay by registering your preferred payment method, such as credit or debit card, and selecting the Auto Pay option by calling Customer Care. When you enroll in Auto Pay, new Plans will be automatically purchased and redeemed to your Account up to 72 hours prior to your Service End Date and your preferred payment method will be automatically charged for the cost of the Plans you elected to purchase on a recurring basis. If you have multiple lines on your Account, when you enroll in Auto Pay, all lines on your account will be enrolled in Auto Pay and all lines will be charged for Auto Pay on the same date. By enrolling in Auto Pay, you agree to receive communications from Secure-UICC regarding your enrollment including, without limitation, upcoming payment dates or unsuccessful payment notifications. In the event that your Auto Pay payment is unsuccessful, Auto Pay will be suspended on your Account. If you make a payment within ten (10) days of an unsuccessful Auto Pay payment using the same or a new payment method, you agree that we may resume your Auto Pay enrollment so that your recurring Plan purchases will continue a recurring basis. Secure-UICC reserves the right to terminate this program at any time. 

By enrolling in Auto Pay, you are authorizing Secure-UICC to treat your electronic signature on the website(s), and other digital channels (or your verbal agreement to the transaction in our automated telephone system or with customer service) as your consent for recurring payment transactions on your preferred payment method and you are indicating that you understand and accept these terms and conditions. 

Text Messaging. Secure-UICC does not participate in Premium SMS services or campaigns. Premium SMS refers to activities that usually involve sending a text message to a designated “short code” or buying or attempting to buy SMS services from anyone other than Secure-UICC. Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs through the use of a wireless phone. 

You should not attempt to participate in Premium SMS campaigns, unless it is a Secure-UICC authorized campaign. Any charges you may incur as a result of an attempt to participate in Premium SMS services or campaigns (not authorized by Secure-UICC) are not refundable. Some Secure-UICC Phone Models do not support text messaging to e-mail addresses. 

5. Data Services 

All Secure-UICC Plans provide data services. Your use of data services (“Data Usage”) occurs whenever your phone is connected to the network and is engaged in any data transmission, including, but not limited to, (i) opening an internet browser or accessing a website, (ii) sending, receiving, or downloading emails, documents, pictures, multi-media messages and other content, (iii) downloading, updating, or using an app; or (iv) if internet access is initiated in any other way or for any other purpose. 

Nationwide 5G and 4G/4G LTE networks are not available on all devices and in all locations. Nationwide 5G and 4G/4G LTE networks require a capable device and SIM card. Actual availability, coverage, and speeds may vary. If your Plan comes with a fixed amount of high speed data, your data speed will be reduced to as low as 2G for the remainder of your Plan cycle after you have reached your high speed data limit. Your data speed will be restored once your next Plan cycle begins unless you purchase a new Plan prior to the start of your next Plan cycle. If your data speed is reduced, the reduced speed may impact the functionality of some data applications, such as streaming audio or video or web browsing. Data transmitted over Wi-Fi does not count against your data usage. 

Some apps, content, programs, and software that you download or that come pre-loaded on your phone automatically and regularly send and receive data transmissions in order to function properly, without you affirmatively initiating the request and without your knowledge. For example, apps that provide real-time information and location-based applications connect to our network and send and receive updated information so that it is available to you when you want to access it. We will deduct all Data Usage from the amount of high speed data provided by the Plan you purchased whenever your phone is engaged in a data connection, including any type of connection which you affirmatively initiate or those that run automatically in the background without your knowledge whether they are successful or not. The duration of your data connection and the associated Data Usage is not determined from the exact moment you press a button on your Phone. Data Usage may depend on the amount of data or content transmitted during a data connection and the amount of time it takes to send or receive the data or content being transmitted. If you cancel or attempt to cancel a data or content transmission in progress, or if the process is otherwise interrupted through no action on your part, you will still incur Data Usage. Unless you are using Wi-Fi, any Data Usage on your phone, will count against your data balance. 

For content downloads from the internet or an app store, you may incur a charge for the content you download (a “Content Charge”) from the provider of the content you have purchased. Unless Secure-UICC is the provider of such content, you agree that Secure-UICC is not responsible for the purchase, download, transfer, installation, use, transmission failure, interruption, or delay, or any web content, app store, or app you access or purchase. Any support questions related to third-party downloads, including, but not limited to web content and apps should be directed to the third-party provider and not Secure-UICC. When you use, download, or install web content and/or apps provided or sold by a third-party, you may be subject to separate terms and conditions, terms of use, privacy policies and other policies of the third-party. You agree that Secure-UICC is not responsible nor liable to you for any third-party content, advertisements, websites, app stores, or apps you may download or access using your phone. 

If you visit or use any third-party website, app store, or app, the third party may access, collect, use or disclose your personal information or require that the network carrier disclose your personal information, including your location information (if applicable). If you access or use any third-party apps while using Data Services, you agree and authorize Secure-UICC and the network Carrier to provide information related to such use. You understand that your use of a third-party app is subject to the third party’s terms and conditions and policies, including its privacy policy. You should refer to the third-party’s privacy policy for information regarding the use of information collected when you download, install, or use web content or applications from that third party. 

Not all of the online content which is accessible to one using Data Services is intended for children. In the event that you, as a legal guardian allow your child to use Data Services, you acknowledge that your child has the permission to use the Data Services including, without limitation, email and web browsing capabilities. You further acknowledge that as a legal guardian, it is your responsibility to determine whether using Data Services is appropriate for your child. If you browse the internet using Data Services, you agree that you are of the minimum legal age to visit certain sites and you agree not to visit any illegal sites. 

Prioritization, Availability, Interruptions, and Discontinuation to Data Services. Some Carriers differentiate the wireless service they sell by prioritizing the data traffic of their customers over the data traffic of customers on a non-Carrier brand, at times and at locations where there are competing customer demands for network resources. Where the network is lightly loaded, a Secure-UICC customer will notice little, if any, effect from having lower priority. This will be the case in the vast majority of times and locations. At times and at locations where the network is heavily loaded in relation to available capacity, however, a Secure-UICC customer will experience increased latency during a data session, particularly if the customer is engaged in a data-intensive activity. When network loading goes down or if a customer moves to a location that is less heavily loaded in relation to available capacity, the latency associated with a customer’s data connection will improve. 

Secure-UICC does not guarantee the availability of Data Services and reserves the right to modify, suspend, cancel, interrupt, discontinue, terminate or reduce your data throughput speed without notice. Secure-UICC is not responsible and will not be liable for any modifications, interruptions or discontinuation of the Data Services or for any failure to receive content you purchased using Data Services. If your Data Services are modified, suspended, canceled, interrupted, discontinued or terminated, Secure-UICC will not provide you with a refund for any remaining used or unused Data Services. 

6. Unauthorized Use of Service 

Your Service (i.e., voice, text, or data services) may only be used for the following purposes, without excessively contributing to network congestion: (a) person to person voice calls, (b) text and picture messaging, (c) web browsing, email, ordinary content downloads and uploads, and video, game and audio streaming, and (d) Voice over Internet Protocol (VoIP). 

Your Service may not be used in connection with certain unauthorized uses that may adversely impact other customers using our Service or the Carrier’s network, as well as any illegal purposes or purposes that infringe upon others’ intellectual property rights, or in a manner that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency. Examples of some unauthorized uses include, but are not limited to, the following: 

(i) continuous uninterrupted voice calls or otherwise using your voice service to provide monitoring services, data transmission, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing activity, autodialed calls, or robocalls; 

(ii) automated text or picture messaging to another mobile device or e-mail address including, without limitation, generating “spam” or unsolicited commercial or bulk texts or e–mails (or activities that facilitate the dissemination of such texts or e–mails); 

(iii) uninterrupted and continuous web browsing, uploading, downloading, or streaming of audio or video; 

(iv) server devices or host computer applications, including, but not limited to, web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer (“P2P”) file sharing; 

(v) as a substitute or backup for private lines or dedicated data connections; 

(vi) use of your smartphone, your mobile hotspot, or your Home Internet service to resell internet connectivity, or to provide internet connectivity for the primary purpose of crypto-mining; 

(vii) any use of smartphone data meant to be used exclusively on the smartphone device to provide connectivity, directly or indirectly, to other devices, including but not limited to, routers, jetpacks, modems, Smart TVs, computers, tablets or servers and/or serving as a replacement for your home internet service. Provided, however, that providing connectivity to other devices is permitted through mobile hotspot/tethering that is limited to the amount of data allocated with your Plan; 

(viii) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable “bots” or similar routines (as set forth in more detail in (ix) below) or otherwise degrade network capacity or functionality; 

(ix) “auto–responders,” “cancel–bots,” or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or e–mail use by others. 

(x) any activity that adversely affects the ability of other users or systems to use either Secure-UICC’s services or the Internet–based resources of others, including the generation or dissemination of viruses, malware, or “denial of service” attacks. 

(xi) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, Secure-UICC’s or another entity’s network or systems. 

(xii) running software or other devices that maintain continuous active Internet connections when a computer’s connection would otherwise be idle, or “keep alive” functions. 

We may investigate, and may ask you to provide an explanation, to determine whether such usage violates these Terms and Conditions. 

A customer engaged in any unauthorized use may have their Service suspended and/or terminated, in our sole discretion. We reserve the right to interrupt, suspend, cancel, or terminate your Service to protect the Carrier’s network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of the Service. If the amount of a single mobile line's total monthly data use in a service plan cycle exceeds the average amount of data consumed by the top 0.5% of users on the Carrier’s network during the preceding six-month period, we may reduce data speeds to your device to 1.5Mbps for the remainder of the cycle. 

7. Coverage Maps 

You will find Coverage Maps upon request and at the time of account creation. These maps are for general informational purposes only. The coverage maps depict the general coverage area of Secure-UICC. The coverage maps are not a guarantee of coverage. Coverage is not available everywhere. The coverage maps display only the predicted and approximate optimal wireless coverage for voice calls, while outdoors, of the network on which your phone may be activated including the coverage area of the network’s roaming partners, if applicable. The coverage areas shown do not guarantee service availability and may include locations with limited or no coverage. Within coverage areas, there may be significant limitations or interruptions in coverage that may impact service and result in dropped and blocked connections, slower Mobile Web Service and data speeds or no Mobile Web Service or data connectivity and call interference. This could occur due to many factors including your device, network changes, network traffic volume, network outages, technical limitations, signal strength, the terrain and your proximity to buildings, foliage and other obstructions, weather and other conditions. You will not be able to operate your phone or make 911 calls if service is not available. Some features on your device may not operate when roaming on the network of a network roaming partner. If you travel outside of your coverage area, your phone will not work. The coverage depicted on the Secure-UICC coverage maps is based on the information provided by other Carriers and public sources and we cannot guarantee their accuracy. Coverage maps for your network may also vary based on your home location so please refer to our website for the most up-to-date coverage map applicable to your device and geographic area. Your coverage will also vary based upon the Secure-UICC plan you select. Secure-UICC is not responsible for any Service outages, interruptions in service or decline in the quality of service regardless of the cause. 

9. Wi-Fi Calling 

Wi-Fi Calling may be available only on phones that are Wi-Fi Calling capable and that have a Wi-Fi Calling enabled SIM card (depending on the Carrier). Wi-Fi Calling provides you the ability to make and receive phone calls and text messages over a Wi-Fi connection. Wi-Fi Calling enhances your coverage in buildings and other locations. If you use a Wi-Fi network for making or receiving calls and text messages or for any other reason, you acknowledge and agree that your use of such Wi-Fi network is permissible and that you are solely responsible for such use. Using your Wi-Fi Calling feature may provide you with access to an unsecured Wi-Fi network which could impact your data security. You can disable Wi-Fi Calling by toggling it off in your device settings menu. 

Although we recommend that you use your wireless service as your primary method of contacting 911, you may be able to use Wi-Fi Calling for dialing 911 if your phone is equipped with this feature and you have access to the internet through your phone’s Wi-Fi connection. To dial 911 using Wi-Fi Calling, you must provide us with an address for your primary use of Wi-Fi (“Primary Address”) at the time of activation. If the location at which you primarily use Wi-Fi changes, either temporarily or permanently, you must register the new address by contacting Customer Care. It may take 24 hours or more to update your address information. If you do not give us your Primary Address, we will block your ability to use Wi-Fi calling. When you use Wi-Fi Calling to dial 911 and you are away from your Primary Address, we will have no information about your location. As such, always be prepared to report your precise location to emergency responders. 

Please be aware that dialing 911 via Wi-Fi Calling requires access to the internet and operates differently than traditional 911 calling services. For example, 911 service via Wi-Fi Calling may be limited or not available due to various circumstances, including relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. 

TTY Limitations for 911 Calls: Due to technical limitations, Wi-Fi Calling cannot be used with TTY devices and will not support 911 calls over TTY devices. Persons with communications disabilities can still reach 911 services by either (1) calling 911 directly using a TTY over the cellular network or from a landline telephone, (2) sending a text message to 911 directly (in areas where text-to-911 is available) from a wireless device, (3) using relay services to place a TTY or captioned telephone service (CTS) call from a wireless phone over the cellular network or from a landline telephone, or (4) using relay services to place a IP Relay or IP CTS call over a cellular data or other IP network. 

10. Emergency Calls 

If you are in an area where your Service is searching for a wireless signal or there is no wireless signal or wireless service, it is highly probable that a call to 911 will not go through. Do not rely solely on your Service in an emergency situation. In an emergency, locate the nearest landline phone and call for help. 

Android and KaiOS Devices - 911 Emergency Requirements. Android and KaiOS based voice-capable devices use up to 9 MB of data per month per line in order to comply with 911 emergency requirements that enable emergency services to identify a user's elevation (e.g., the floor on which the user is located within a multi-story building) and if your line is not subject to an active unlimited data plan, you may be charged for such use. 

11. Disclaimer of Warranties 

SECURE-UICC PRODUCTS AND SERVICE ARE PROVIDED ON AN “AS IS” AND “WHERE IS” BASIS AND BY USING ANY PRODUCT OR SERVICE YOU AGREE THAT PARTNERED MOBILE CARRIERS WILL HAVE NO LIABILITY EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT FOR ANY FAILURE, DEFECTS, MALFUNCTIONS, OR ERRORS IN THE PRODUCTS OR SERVICE. EXCEPT AS SET FORTH IN SECTION IX (LIMITED WARRANTY), SECURE-UICC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDING TITLE, MERCHANTABILITY, SUITABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE IN RELATION TO ANY PRODUCT OR SERVICE. 

You acknowledge and agree that use of any Product or Service is at your sole risk and that your Service may be unavailable, interrupted, delayed or limited for a variety of reasons outside of Secure-UICC’s control. Not all Products or Services (including Plans) are available for purchase or use in all sales channels, in all areas, or with all devices. Service is subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and other conditions. Further, Service may be temporarily refused, limited, interrupted, suspended, or curtailed due to system capacity limitations, technology migration or limitations imposed by the Carrier, or because of equipment modifications, upgrades, repairs or relocations or other similar activities necessary or proper for the operation or improvement of the Carrier’s radio telephone system. Secure-UICC does not warrant or guarantee the availability of the Service or of any other services at any specific time or in any specific geographic location or that Services will be provided without interruption. Neither Secure-UICC, nor any Carrier, shall have any liability for Service failures, outages, interruptions, delays, or limitations of Service. All aspects of the Service, including Plan rates, offerings, features, functionality and other product specifications are subject to change without notice or obligation. At any time, Secure-UICC reserves the right to substitute and/or replace any Product or Service with another Product or Service of comparable quality. 

12. Limitation of Liability 

TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER SECURE-UICC NOR ITS EMPLOYEES, VENDORS, SUPPLIERS, OR LICENSORS SHALL BE LIABLE TO YOU OR OTHER USERS OF YOUR SERVICE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR ENHANCED DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION ANY DAMAGES CLAIMED FOR LOSS OF PROFITS, REVENUE, INCOME, SALES, BUSINESS, GOODWILL, DATA OR INFORMATION) HOWEVER CAUSED, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE (REGARDLESS OF WHETHER NOTICE THAT SUCH LOSS MAY OCCUR WAS PROVIDED). IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN, TO THE EXTENT ALLOWED BY LAW, THE AGGREGATE LIABILITY OF SECURE-UICC UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100), AND SUCH LANGUAGE SHALL BE EXCLUDED TO THE EXTENT OF SUCH INVALIDITY OR UNENFORCEABILITY; ALL OTHER TERMS IN THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT. 

You agree that neither we nor our employees, vendors, suppliers, or licensors are responsible for any damages you may suffer or incur resulting from: (a) any Product or Service provided to you by or manufactured by a third party; (b) any act or omission by another party; (c) providing or failing to provide a Service, including, but not limited to, deficiencies or problems with a Phone or Service coverage (for example, dropped, blocked, interrupted Service, etc.); (d) accidents or any health-related claims arising from or related to our Products or Service; (e) content or information accessed on your Phone while using our Products or Service; (f) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (g) interrupted, failed, or inaccurate location information services; (h) content or information that is blocked by a spam filter; (i) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; (j) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism or government orders or acts; (k) unauthorized access or changes to your account or device; or (l) the use of your account or device by others to authenticate, access or make changes to a third-party account, such as a financial or cryptocurrency account, including changing passwords or transferring or withdrawing funds. You should implement appropriate safeguards to secure your phone, computer or equipment and to back-up your information stored on each. 

13. Unauthorized Use of Products 

Secure-UICC Products and Service are sold exclusively for use by you, the end consumer. The unauthorized unlocking or resale of your Secure-UICC phone constitutes a violation of your Agreement with Secure-UICC and will invalidate the Limited Warranty associated with your phone. You agree not to unlock, root, re-flash, jailbreak, tamper with or alter the build state of your Secure-UICC phone in a manner which conflicts with Secure-UICC’s Unlocking Policy referenced in Section X below. You also agree not to use unauthorized PINs associated with Secure-UICC Plans or engage in any other unauthorized or illegal use of your Secure-UICC Product or the Service, or assist others in such acts, or to sell and/or export Straight Talk Products outside of the United States. Any attempt to unlock your Straight Talk phone in an unauthorized manner or to root, re-flash, jailbreak, tamper with or alter the build state of your Secure-UICC phone may result in the inability to unlock your device, maintain your device’s unlocked state, or otherwise cause your device to malfunction. Such use along with any other unauthorized use of your Secure-UICC Product may result in the immediate suspension or termination of your Secure-UICC Service without notice and legal action. Secure-UICC will strictly enforce its rights under this provision and will prosecute violators to the full extent of the law. You agree that any violation of this provision through your improper, illegal, or unauthorized use or sale of your Secure-UICC phone shall entitle Secure-UICC to recover liquidated damages from you in the amount of not less than $5,000 per Secure-UICC phone purchased, sold, acquired or used in violation of this provision.  

If your Secure-UICC phone has a SIM card or if you have purchased a SIM Kit, then you agree to safeguard your SIM card and not to allow any unauthorized person to use your SIM card. You agree not to, directly or indirectly, alter, bypass, copy, deactivate, remove, reverse-engineer or otherwise circumvent or reproduce the encoded information stored on, or the encryption mechanisms of your SIM card or to allow any other person to do so. Any violation of the restrictions on the use of your SIM card that are contained in this Section may result in the immediate termination of your Service without notice. Secure-UICC and its Carriers or other service providers, may, from time to time, remotely update or change the encoded information on your SIM card. 

In the event of termination for any other unauthorized usage, you will forfeit unused Service and you will not be entitled to receive a refund for your Secure-UICC phone or for any unused Service. 

14. Indemnification 

You agree to indemnify and hold harmless Secure-UICC and its parent, subsidiaries, affiliates, vendors, suppliers, and licensors and their former, current and future officers, directors, employees, insurers, contractors, successors and assigns (“Secure-UICC Indemnified Parties”) from any and all liabilities, penalties, claims, causes of action, and demands brought by a third party (“Claims”) including the costs, expenses, and attorneys’ fees on account thereof (“Costs”) arising from or related to your use of a Secure-UICC Product or Service or your breach of this Agreement, whether based in contract or tort (including strict liability) and regardless of the form of action. 

If in connection with your Secure-UICC Products or Services, you provide us with a telephone number(s) for which you are not the subscriber, you understand that you will indemnify and hold harmless the Secure-UICC Indemnified Parties for any Costs incurred as a result of us attempting to contact you at the number(s). 

Copyright © 2025 Secure UICC Corp - All Rights Reserved.

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